Local governments are a prime target for cyberattacks and face unique compliance challenges. The CivicShield plan is built to harden your defenses, protect public infrastructure, and ensure the continuity of government operations, all while respecting your budget.
Unlimited On-site & Remote Support
We understand that government operations require a hands-on approach. Our team is available for both remote and scheduled on-site support to resolve issues with the unique hardware and software used in municipal offices.
Benefit for you: Provides accessible, expert support that understands your environment, ensuring public services continue with minimal disruption.
Advanced Endpoint Security (EDR)
Municipalities are a prime target for ransomware. We deploy next-generation security to proactively hunt for threats and automatically isolate a compromised device to prevent a network-wide catastrophe.
Benefit for you: Dramatically hardens your defenses against ransomware, protecting critical public infrastructure and sensitive citizen data.
Compliant Cloud Backup for All Systems
We implement a secure, compliant cloud backup solution for all servers and workstations. In the event of a disaster or cyberattack, we can quickly restore all systems and data.
Benefit for you: Provides a lifeline in a worst-case scenario, protecting public records and ensuring your municipality can continue to serve its citizens.
Microsoft 365 Government (GCC) Support
We manage and support your Microsoft 365 Government Community Cloud (GCC) environment, which is specifically designed to meet the compliance and security needs of U.S. government entities.
Benefit for you: Ensures you are using the correct, compliant platform for government work, managed by a knowledgeable partner.
Public Records Request (FOIA) Technical Assistance
Responding to public records requests can be technically challenging. We provide the expertise to search for, retrieve, and export data from your systems as required by law, in a secure and efficient manner.
Benefit for you: Saves significant staff time and ensures you can meet your legal obligations for transparency efficiently.
Vendor Management for Government Software
We act as the primary technical liaison between you and vendors for your specialized government software (e.g., utility billing, records management). We manage support tickets and escalations on your behalf.
Benefit for you: Frees your staff from time-consuming calls with software vendors, letting them focus on their public service duties.