For a retail boutique, the point of sale isn't just a piece of technology—it's the heart of your business. Our Storefront Professional Plan is designed to provide reliable connectivity and expert POS support, ensuring every transaction is smooth and secure.
Direct POS System Support
You get a dedicated support line for any issues with your POS hardware and software. We act as your expert first call, troubleshooting terminals, receipt printers, and payment processing to get you running again as quickly as possible.
Benefit for you: Minimizes downtime at your most critical point of business, ensuring you never lose a sale due to a technical glitch.
Network & Wi-Fi Management (Staff & Guest)
We manage your entire network, creating a secure, private network for your POS operations and a separate, isolated Guest Wi-Fi network for your customers that is safe and easy to use.
Benefit for you: Provides reliable connectivity for your operations and a professional amenity for your customers, all while keeping payment data secure.
Cloud Backup for Back-Office PC
We automatically back up critical business data from your back-office computer, including sales reports, inventory data, and bookkeeping files, to a secure cloud location.
Benefit for you: Protects your essential business records from hardware failure, theft, or ransomware.
Proactive Network Monitoring
Our systems monitor your internet connection and network health 24/7. We are often alerted to an internet outage before you are and can begin working with your ISP to resolve it.
Benefit for you: Reduces the length of costly outages that can prevent you from processing payments.
PCI Compliance Assistance & Scans
We help you navigate the complex technical requirements for PCI DSS (Payment Card Industry Data Security Standard). This includes running required network vulnerability scans and providing documentation.
Benefit for you: Reduces the risk of costly fines for non-compliance and ensures you are securely handling customer credit card data.