When your systems are down, your clinic can't function. The VetCare IT plan is designed specifically for the technological needs of a modern veterinary practice, from practice management software to digital imaging, ensuring your team can focus on patient care.
Unlimited Remote Helpdesk Support
We provide fast, friendly remote support for your veterinarians, technicians, and front-desk staff to quickly resolve any tech issue, from a printer problem to a software glitch.
Benefit for you: Minimizes clinic downtime, reduces staff stress, and allows your team to focus on providing excellent patient care.
Rock-Solid Cloud Backup
We securely back up your entire system, including your practice management database, patient records, and digital images, to an encrypted cloud location. We monitor it daily to ensure it's working perfectly.
Benefit for you: Provides complete peace of mind that your irreplaceable patient records and financial data are safe and quickly recoverable.
Veterinary Practice Management Software (PIMS) Support
Your PIMS (e.g., ezyVet, AVImark) is the heart of your clinic. We become your go-to experts for supporting this critical application, troubleshooting user errors, and managing communication with the PIMS vendor.
Benefit for you: Ensures your most critical business application is running smoothly, preventing slowdowns in scheduling, record-keeping, and billing.
Digital Imaging & PACS Support
We provide network support for your diagnostic imaging equipment, such as digital X-ray and ultrasound machines, ensuring images are transmitting properly and are accessible to your vets.
Benefit for you: Guarantees that your diagnostic tools are reliable, allowing for faster diagnosis and better patient outcomes.
Payment & Insurance Processing Support
We provide support for your credit card terminals and help troubleshoot issues with online pet insurance claim processing, ensuring your cash flow is not interrupted.
Benefit for you: Keeps your revenue stream flowing by ensuring you can always process payments and insurance claims efficiently.